To gain access to our CRM portal every client receives unique login details which are password protected. Once logged in, the account dashboard is accessible and the most frequently used reports are readily available, including:
Stock Level – break down of stock levels for individual SKU’s
Dashboard KPI’s – remaining stock levels and stock cover is represented in a dashboard format. Other KPI’s measured include daily ‘orders in’ and ‘shipped’
Orders Report – a breakdown of orders shipped, rejected, cancelled, back orders and return. Searchable by order date, shipped date or by order ID number
Returns Report – a list of any returned orders with customer details